- Yoder-Wise, Patricia S., 1941-.
- Nursing services -- Administration
- 0323039006 (pbk.)
- 9780323039000 (pbk.)
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- Previous ed.: 2003.
- Includes bibliographical references and index.
- Part 1: Core Concepts Overview 1. Managing, Leading and Following 2. Developing the Role of Leader 3. Developing the Role of Manager Context 4. Legal and Ethical Issues 5. Making Decisions and Solving Problems 6. Healthcare Organizations 7. Understanding and Designing Organizational Structures 8. Cultural Diversity in Healthcare 9. Power, Politics and Influence Part 2: Managing Resources 10. Managing Information and Technology: Caring and Communicating with Computers 11. Managing Costs and Budgets 12. Care Delivery Strategies 13. Staffing and Scheduling 14. Selecting, Developing and Evaluating Staff Part 3: Changing the Status Quo 15. Strategic Planning, Goal Setting and Marketing 16. Leading Change 17. Building Teams through Communication and Partnerships 18. Collective Action 19. Managing Quality and Risk 20. Translating Research into Practice-NEW! Part 4: Interpersonal and Personal Skills Interpersonal 21. Consumer Relationships 22. Conflict: The Cutting Edge 23. Delegation: An Art of Professional Practice 24. Managing Personal and Personnel Problems Personal 25. Role Transition 26. Self Management: Managing Stress and Time 27. Career Management: Putting Yourself in Charge 28. Leading through Professional Associations Future 29. Thriving for the Future-NEW!
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