Human resource management for the hospitality and tourism industries /

• Nickson, Dennis.

• Hospitality industry -- Personnel managment.
• Tourism -- Personnel management

• Butterworth-Heinemann,

• 9780750665728 (pbk.)
• 0750665726

• Includes bibliographies and index.
• The nature of HRM in hospitality and tourism; Organisational culture and the search for service quality; Labour markets; Recruitment and selection; Equal Opportunities; Training and development; Staff health and welfare; Employee relations, involvement and participation; Performance management; Remuneration strategies in hospitality and tourism; Disciplinary and grievance procedures; Review of HRM in tourism and hospitality and areas for future research; References; Index.

• Motivational management made easy
• Professional management of housekeeping operations
• Accounting for the hospitality industry
• Environmental management for hotels the industry guide to best practice
• South East Asia
• Sustainability in the Hospitality Industry principles of sustainable operations
• Design and layout of foodservice facilities
• Hospitality law managing legal issues in the hospitality industry
• Hospitality employee management and supervision concepts and practical applications
• Hospitality law managing legal issues in the hospitality industry
• Cases in human resource management in hospitality
• Accommodation operations front office
• Revenue management and pricing case studies and applications
• International hospitality management concepts and cases
• Backpacker tourism concepts and profiles
• Quick service restaurants franchising and multi unit chain management
• On site foodservice management a best practices approach
• Hospitality business development
• Advances in hospitality and leisure
• Presenting service the ultimate guide for the foodservice professional
• Globalising HR
• Spa style Arabia therapies cuisines spas
• Human resource management in developing countries
• Strategic management in the hospitality industry
• Hospitality strategic management concepts and cases
• Study guide to human resources management in the hospitality industry
• Innovation in hospitality and tourism
• Hospitality tourism and lifestyle concepts implications for quality management and customer satisfaction
• Buying and running a small hotel the complete guide to setting up and managing your own hotel guest house or B&B
• Researching hospitality and tourism a student guide
• Food and beverage management
• Timeshare Management The Key Issues for Hospitality Managers
• Human resource management for tourism hospitality and leisure an international perspective
• Food safety in the hospitality industry
• Heads in beds hospitality and tourism marketing
• Supervision in the hospitality industry applied human resources
• Handbook of hospitality human resources management
• host of opportunities an introduction to hospitality management
• Financial management for hospitality decision makers
• International human resource management managing people in a multinational context
• Managing for quality in the hospitality industry
• restaurant from concept to operation
• Vacation decision making
• Human resource management in the hospitality industry an introductory guide
• Financial management for the hospitality industry
• Gay and lesbian tourism the essential guide for marketing
• Managing front office operations
• Service quality management in hospitality tourism and leisure
• Planning research in hospitality and tourism
• Growing older tourism and leisure behaviour of older adults
• Health and wellness tourism
• Housekeeping supervision
• Cruising in the global economy profits pleasure and work at sea
• Services management the new paradigm in hospitality
• Handbook of hospitality strategic management
• Service operations management
• Advances in hospitality and leisure
• Human resource management international perspectives in hospitality and tourism
• Strategic operations management
• Understanding the global spa industry spa management
• Health and wellness tourism spas and hot springs
• Resorts management and operations
• Accommodation and cleaning services Management
• Cases in hospitality management a critical incident approach
• Ethical decision making in the hospitality industry
• Human resources management for the hospitality industry
• Employment relations in the hospitality and tourism industries
• Introduction to management in the hospitality industry
• equal opportunities handbook how to deal with everyday issues of unfairness
• Handbook of hospitality marketing management
• Cruise ship blues the underside of the cruise ship industry
• HACCP food safety training manual
• Hospitality 2010 the future of hospitality and travel
• Tourist satisfaction and complaining behavior measurement and management issues in the tourism and hospitality industry
• Strategic international human resource management choices and consequences in multinational people management
• Marketing for hospitality and tourism
• Building type basics for hospitality facilities
• Study guide to accompany Food and beverage cost control fourth edition
• At your service a hands on guide to the professional dining room
• Hotel and catering accounts
• Developing hospitality properties and facilities
• Equal opportunities management strategy
• Hospitality marketing management
• Service operations management improving service delivery
• Segmentation strategies for hospitality managers target marketing for competitive advantage
• Hospitality law managing legal issues in the hospitality industry
• Spa style Europe therapies cuisines spas
• Catering management
• Timeshare resort operations a guide to management practice
• Hotel management and operations
• Economics for hotel and catering students
• Japanese kitchen a book of essential ingredients with 200 authentic recipes
• tourist experience
• Cruise ship tourism
• Hospitality strategic management concepts and cases
• E commerce and information technology in hospitality & tourism
• Introduction to hospitality management
• Principles of hospitality law
• Consumer psychology of tourism hospitality and leisure