- Hospitality industry -- Personnel managment.
- Tourism -- Personnel management
- 9780750665728 (pbk.)
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- Includes bibliographies and index.
- The nature of HRM in hospitality and tourism; Organisational culture and the search for service quality; Labour markets; Recruitment and selection; Equal Opportunities; Training and development; Staff health and welfare; Employee relations, involvement and participation; Performance management; Remuneration strategies in hospitality and tourism; Disciplinary and grievance procedures; Review of HRM in tourism and hospitality and areas for future research; References; Index.
University of Huddersfield Library Catalogue