Teaching with emotional intelligence : a step-by-step guide for higher and further education professionals /

• Mortiboys, Alan.

• Affective education
• Emotional intelligence
• Effective teaching.
• Teacher-student relationships
• College teaching.
• Adult education.

• Routledge,

• 0415350883 (pbk.)

• Includes index.
• Bibliography: p. 143-144.
• 1 What does it mean to use EI? 2. How to relate to learners 3. Using EI in your preparation 4. Monitoring your non-verbal communication 5. Monitoring learners' non-verbal communication 6. Reading people's feelings 7. Sensing the mood of a group 8. Responding to the mood of a group 9. Conveying empathy 10. Giving people a chance to voice their feelings 11. Truly hearing what is being said 12. Acknowledging the presence of individuals 13. Acknowledging learners' responses 14. Referring back to individual contributions 15. Ensuring transparency of a session 16. Managing your feelings 17. Conveying your feelings 18. Monitoring your prejudices 19. Creating a positive environment 20. Creating the best physical environment 21. Learning more about you 22. Learning more about them.

• Rethinking university teaching a framework for the effective use of educational technology
• Teaching for quality learning at university what the student does
• Ethical issues in youth work
• Ways of learning learning theories and learning styles in the classroom
• reflective practitioner how professionals think in action