Interpersonal skills at work /

• Hayes, John, 1943-
• Hayes, John, 1943-

• Personnel management
• Interpersonal relations

• Routledge,

• 0415227755
• 0415227763 (pbk.):

• No price

• Includes bibliographical references and index.
• Previous ed. published as: Interpersonal skills. London : HarperCollins Academic, 1991.

• Educational leadership culture and diversity
• Managing finance and resources in education
• Customer care
• Theory and practice in sociology
• Interpersonal skills at work
• Delivering quality service balancing customer perceptions and expectations
• Interpersonal communication
• Psychology an introduction
• Team roles at work
• Doing your research project a guide for first time researchers in education and social science
• Questionnaire design interviewing and attitude measurement