Hospitality management and organisational behaviour /

• Mullins, Laurie J
• Mullins, Laurie J.

• Hospitality industry -- Personnel management
• Organizational behaviour.

• Longman,

• 0582432251
• 9780582432253

• Includes bibliographical references and index.
• Previous ed. published as: Managing people in the hospitality industry. 1998.

• Hospitality law managing legal issues in the hospitality industry
• Professional management of housekeeping operations
• introduction to revenue management for the hospitality industry principles and practices for the real world
• Tourist satisfaction and complaining behavior measurement and management issues in the tourism and hospitality industry
• Christian tourism to the Holy Land pilgrimage during security crisis
• Environmental management for hotels the industry guide to best practice
• Advances in hospitality and leisure
• restaurant from concept to operation
• Innovation in hospitality and tourism
• Handbook of hospitality strategic management
• Food and beverage cost control
• Managing the built environment in hospitality facilities
• Study guide to accompany Food and beverage cost control fourth edition
• Buying and running a small hotel the complete guide to setting up and managing your own hotel guest house or B&B
• Design and layout of foodservice facilities
• Design and layout of foodservice facilities
• At your service a hands on guide to the professional dining room
• Strategic management in the hospitality industry
• Heads in beds hospitality and tourism marketing
• wine and food of Spain
• Managing for quality in the hospitality industry
• Service quality management in hospitality tourism and leisure
• Knowledge management in hospitality and tourism
• Entrepreneurship and small business management in the hospitality industry
• Sustainability in the Hospitality Industry principles of sustainable operations
• Planning and control for food and beverage operations
• Introduction to hospitality
• Accommodation operations front office
• Cases in human resource management in hospitality
• Supervision in the hospitality industry applied human resources
• Presenting service the ultimate guide for the foodservice professional
• Hospitality law managing legal issues in the hospitality industry
• Financial management for the hospitality industry
• Hospitality sales a marketing approach
• Accounting for hospitality tourism and leisure
• Principles of hotel front office operations
• Human resource management in the hospitality industry a practitioners perspective
• Resort development and management
• Marketing for hospitality and tourism
• Housekeeping supervision
• Growing older tourism and leisure behaviour of older adults
• Hospitality management an introduction
• Human resource management in the hospitality industry an introductory guide
• European gastronomy into the 21st century
• Consumer psychology of tourism hospitality and leisure
• Human resources management for the hospitality industry
• Front office operations and management
• Developing hospitality properties and facilities
• Hotel front office management
• Food inspection and control
• Hospitality employee management and supervision concepts and practical applications
• International hospitality management concepts and cases
• Accounting for the hospitality industry
• Services management the new paradigm in hospitality
• Building type basics for hospitality facilities
• Hospitality marketing an introduction
• Hotel front office management
• Employment relations in the hospitality and tourism industries
• Management accounting for the hospitality tourism and retail sectors
• Cruising in the global economy profits pleasure and work at sea
• Legislation for tourist accommodation the Pink Booklet 2007
• Hospitality accounting
• Food and beverage management
• Religious tourism and pilgrimage festivals management an international perspective
• Introduction to the hospitality industry
• Current issues and development in hospitality and tourism satisfaction
• Introduction to management in the hospitality industry
• Researching hospitality and tourism a student guide
• Hospitality information systems and e commerce
• Hospitality operations a systems approach
• Service operations management
• Hospitality and travel marketing
• Environmental management for hotels a students handbook
• Hospitality today an introduction
• Human resource management for tourism hospitality and leisure an international perspective
• Team power managing human resources in the hospitality industry
• Quick service restaurants franchising and multi unit chain management
• Timeshare resort operations a guide to management practice
• Managing front office operations
• Marketing for hospitality and tourism
• host of opportunities an introduction to hospitality management
• Entrepreneurship in the hospitality tourism and leisure industries
• Principles of food beverage and labor cost controls
• Revenue management and pricing case studies and applications
• Accommodation management perspectives for the international hotel industry
• Emotion in organizations
• Hospitality strategic management concepts and cases
• introduction to the UK hospitality industry a comparative approach
• Profitable food and beverage management planning
• Food and beverage service
• Introduction to management in the hospitality industry
• Guide to the wines of Spain and Portugal
• Food safety in the hospitality industry
• Check in check out managing hotel operations
• international hospitality industry structure characteristics and issues
• Principles of food beverage and labor cost controls
• Leisure and the environment essays in honour of Professor J A Patmore
• Accounting and financial analysis in the hospitality industry
• Human resource management for the hospitality and tourism industries